![]() ![]() Details of inkjet printers compatible with this firmware update and further details can be found here. I hope this has helped, but if you are using compatible/remanufactured cartridges specifically, a small selection of printers can also resolve this issue with a simple firmware update. If you have an old cartridge to hand that you know has been accepted by the printer previously or another new cartridge (preferably a genuine HP one) I would advising installing this to see if the message disappears. In such an instance the only course of action is to try another cartridge. ![]() Try Another Cartridge: It may be that the cartridge in question has a genuine electronic fault that can not be detected with a visual examination.Some of these contacts in these printers are raised/pointed and I would advise using caution to ensure scraps of tissue are not left inside the printer obscuring the contacts further. ![]() If you can see these electronic contacts and they are easily accessible, clean them with the method mentioned above to ensure they are also clean.
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