![]() ![]() Restaurant staff have always been built on shared family and teamwork values, but during COVID-19 servers are even more responsible for one another’s wellbeing. And now, as we all move together toward a post-COVID-19 world where outdoor dining and indoor dining are both welcome in varying capacities, it is only right that we acknowledge how the role and responsibilities of the average restaurant server has changed due to COVID-19.Īs a server, you have always been in charge of the safety of your guests in the restaurant, but due to COVID-19 that responsibility is heightened with the inclusion of extra health precautions like wearing a face mask at all times, disinfecting and sanitizing all shared surfaces between guests, and taking contactless payment when possible.ĭeveloping safer ways to present guests with their meals, which may include removing a buffet or salad bar option, providing single-use condiment packets instead of shared bottles, and serving individual meals instead at Family Style restaurants. This impact was a shock to the industry, to say the least. This meant over 2.5 million jobs were erased and the industry as a whole experienced a loss of $240 billion worth of sales. ![]() ![]() The restaurant industry got hit hard by COVID-19, with over 110,000 restaurants and bars closing last year either temporarily or permanently. Before we dive right in to what it takes to be the best server you can be, let’s acknowledge the pandemic-sized elephant in the dining room. ![]()
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